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その他 International Customers 海外のお客様

Welcome to ResonanceAlicia, the official shopping site of PAGEBOY, mysty woman, laboratory work. Before placing an order, we suggest that you create a member's account.There are a lot of privileges when becoming a member.
here

ABOUT MEMBER

Please choose ‘platinum member’ or ‘mail magazine member’ to register membership of Resonance ALICIA. ※No charge.

a) Platinum Member: There are 3 special benefits you can get.
b) Mail Magazine Member: you receive latest fashion news, special promotions, and offers and be the first to know what7s happening at Resonance ALICIA.


You receive 3 special benefits with Platinum Member.

1) Earn your point! (You can earn every 100 yen = 1point.)
As soon as the point becomes effective, you can use the points as a discount for your next shopping at Resonance ALICIA. Each 1point is equal to 1yen.

2) Get special event! Registered members Only!!
Only for members, there are some special events, ~%OFF, reserve popular items and Lucky Bag, and more!!

3) Bookmark:
You can use it for keeping your favorite style and some items you want to consider.

Attention!!
Cannot receive emails?
Please make sure the below things,
・Check you mail address again. Please check you email address again from ‘My page’ → ‘Change your Information’.
・It could be maximum your inbox.
・Please check your mail setting of domain and accept the mail from ‘@alicia.co.jp’.

We are sorry.
For applying special present, only person lives in Japan.

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HOW TO CONTACT

For questions, we accept 24/7. However, we can response within 2 sales days (10:00 – 17:00 on week day). We appreciate your understanding.
"※" Mandatory fields. Please click ‘Confirmation’ below after you enter fields.
contact

Resonance ALICIA customer center
Open hours: Mon – Fri 10AM – 5PM
It could be 2 sales days to reply.

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HOW TO LOGIN

Please enter your mail address and password for sign up. If you have not registered special member yet, please click here to be our members.
※Mail Magazine Members cannot use function of Platinum Member.

Forgot your password? Please reissue here.
Forgot your email address? Please enter here and check it.

For not membership,
You will own useful ‘my page’ after register membership, and you can quickly and easily buy at Resonance ALICIA. No need to write your address over and over again with every purchase.
Moreover, you will receive a lot of special benefits after become membership.

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ABOUT MYPAGE

Browse the site, check your purchase history and change your information and save your favorite items to your list, you'll have good shopping time!!

If you don't register, here

1)Your History.
You can check your purchase history, details of each order, shipment situation, and etc.

2)Change your Information:
You can change your information such as your password, email address, and etc.

3)Change and add delivery address:
You can change your delivery address and add other address.

4)Favorite list:
You can save your favorite items you consider and styles.

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POINTS

1 point is worth 1 YEN. You get 1 point for every 100 YEN(excluding tax) that you order.

Look out for special events when points are doubled or sometimes even tripled. Points gained from a previous order can be used once that order has been processed and shipped.

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ENTRY

Each time you order, you can avoid the tedious task of filling out your name, shipping information, and email address.

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SHIPPING FEE

Shipping Fee is 3,000 yen.
We deliver by EMS for oversea customer. It is not possible to appoint delivery date.
We appreciate your understanding.

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TRACKING

You can keep track of your purchase history.

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DISCOUNTS AND EVENT

You will receive to create an account, just go to the "New Member/Log In " icon at the top of the website.

URL:  http://www.resonance-alicia.jp/entry/kiyaku.php

Please keep the information in your account current and private.You can edit or cancel your account at any time by logging in to your account.The next thing to do is to place the items you want into your shopping cart.

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ABOUT RETURNS

We don't make exchanges for international orders.

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STOCK INQUIRIES

When an item is very low in stock, the OUT OF STOCK sign is turned on.In this case, you may inquire about availability. There is a fair chance we can find the item you want.If an item is available, we secure it for you and create a special, private URL that only you can access.



Your understanding and cooperation are greatly appreciated.
THANK YOU!!

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